Unclassified Employment Opportunities

Position: Senior Student Account Specialist - Internal Applicants Only
Department: Accounting/Finance - Bursar
Reports To: Assistant Director of Student Accounts and Bursar Operations

Position Summary
The Senior Student Accounts Specialist provides comprehensive student account services, payment processing, financial reconciliation, third-party billing administration, and customer support for the Bursar's Office. This position ensures the accurate processing of student financial transactions, maintains compliance with institutional and regulatory requirements, performs account reconciliations, and delivers exceptional service to students, employees, and external partners.

Duties and Responsibilities

  • Customer Service and Communication: Provide professional customer service to students, employees, and third-party agencies through multiple communication channels. Process student payments, respond to inquiries regarding student accounts and billing, manage account holds, distribute required forms, and assist with tuition appeal documentation and correspondence.
  • Student Account Receivable and Payment Processing: Process payments received from third-party sponsors, create student and third-party billing invoices, administer contracts, waivers, and exemptions, prepare financial transactions and reports, process Attorney General payments, verify account balances, issue eligible refunds, and communicate billing notifications to students.
  • Third-Party Billing, State and Federal Program Accounting: Perform daily, monthly, quarterly, and annual reconciliations and reporting activities. Review financial transactions for accuracy, generate operational and financial reports, reconcile institutional and third-party accounts, prepare required financial reports, and manage Dual Enrollment billing and funding.
  • Cash Receipts and Payment Controls: Prepare daily bank deposits in accordance with internal controls and review invoices with supporting documentation for payment processing.
  • Departmental Support and Compliance: Participate in departmental meetings, collaborations, compliance training, and professional development activities. Respond to departmental requests and assist with annual IRS Form 1098-T processing and distribution.

Minimum Qualifications

Required Education and Experience

  • Associate’s Degree.
  • Two (2) years of cash handling.
  • Two (2) years of accounts receivable.

Substitution: An additional two years of cash handling AND two years of accounts receivable experience can substitute for the degree requirement.

Required Knowledge, Skills, and Abilities

  • Strong customer service and interpersonal communication skills.
  • Ability to accurately process financial transactions while maintaining confidentiality.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to manage multiple priorities and meet recurring deadlines.
  • Proficiency with Microsoft Office applications, particularly Excel and Outlook.
  • Ability to interpret and apply institutional policies, financial regulations, and established procedures.

Preferred Qualifications

  • Associate’s Degree or higher in General Studies or Business related field.
  • Enterprise resource planning systems experience such as Banner, Cognos, and Transact.
  • Accounts receivables department experience in a college or university setting.

Application Process (OPEN TO NUNEZ EMPLOYEES ONLY)

To apply, send your resume and unofficial transcripts (if applicable) to: [email protected] – (Put Senior Student Account Specialist in the subject line).

Applications will be accepted until the position is filled. The committee will begin reviewing applications immediately. All applications are confidential, and references will not be contacted without the applicant’s authorization.

All new hires are subject to a criminal background check, in accordance with 糖心动漫vlog Policy 6.036. Incomplete applications will not be forwarded for further review.

糖心动漫vlog is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. 糖心动漫vlog is also a State As a Model Employer (SAME) agency supporting improved employment opportunities for individuals with disabilities.

Voluntary Self-Identification of Disability
As an executive branch state agency, 糖心动漫vlog Community College is required by La. R.S. 46:2597 to establish annual strategies and goals related to employment of individuals with disabilities. In order to effectively measure and report our progress to this end, La. R.S. 46:2597 requires us to ask employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all employees to update their information at least every five (5) years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so (if applicable). Your answer will be maintained confidentially. Completing the form will not negatively impact you in any way. For more information about this form or the Americans with Disabilities Act, visit the Office of the State Americans with Disabilities Act (ADA) Coordinator’s website at .